Shipping


Complimentary shipping on all orders over $49. Orders will be despatched on the next business day, and delivered within 2-6 business days to most destinations within Australia. We use a courier to send our candles; should Australia Post be required for shipping to a PO Box or Parcel Locker, additional charges may apply.

Orders over $49 Free shipping Australia-wide
Orders below $49 Flat-rate shipping $9.95

At checkout, you can choose between:

  • Authority To Leave: courier will leave your order at your premises; you do not need to be present for this.
  • Signature On Delivery: courier will only deliver if someone is present to sign; in case no one is available, a notification will be left with details for re-delivery.

You will receive a despatch confirmation email with tracking details once your order has gone out. If no one is available at the delivery address to receive the goods, a notification will be left with details for re-delivery and/or collection.

If you have any questions about our shipping options or your order, don't hesitate to get in touch.

Order cancellation
To cancel your order, please let us know as soon as possible.

Refunds
We work hard to make high quality candles and we guarantee a clean, even burning experience. If you are unhappy with your order for whatever reason, we will gladly exchange or refund your order.